Student policy

Terms, refund, attendance, and privacy

Plain-language summary for online IELTS/PTE coaching students.

Payment

Full payment is required before final class access. A seat is confirmed only after payment verification.

Refund

100% refund if cancelled at least 7 days before first class; 50% within 2 days after first class; no refund after 2 days except legal or institute cancellation cases.

Attendance

Attendance is recorded in CRM. Minimum 80% attendance and no unpaid dues are required for certificate eligibility.

Class Conduct

Students must use their registered identity, behave respectfully, and must not share links, credentials, recordings, or class materials.

Recording

Students may not record or distribute class content. Student identity may be used publicly only with separate consent.

Privacy

Student data is used for lawful education, payment, administration, support, and compliance purposes. Sensitive uploads must be protected in production.